Frequently Asked
Questions

Choose Book Now in the header or on any treatment page and send us your details. Our team will call you back within 24 hours to confirm a time that suits you.

Yes. Every treatment starts with a consultation so we can understand your concern, review your medical and skincare history, and recommend a plan before anything is started.

We see patients in Bengaluru (Indiranagar) and Kolkata (Ballygunge). Addresses, phone numbers and directions are on our Locations page.

Bring a list of any medicines, skincare products or supplements you use, details of previous procedures or reactions, and the questions you want answered.

Yes. Call or reply to your confirmation message as early as possible so we can offer the slot to someone else and find you a new time.

Please don't choose from the menu alone — the right treatment depends on your skin type, the severity of the concern and your history. Our consultation is where that decision is made.

Most treatments feel like mild warmth, tingling or brief discomfort, and topical anaesthetic is used where it helps. Your clinician will check in with you throughout and can pause at any time.

It varies with the concern, your skin and how you respond. You'll be given an honest estimate of the number of sessions at your consultation, and reviewed as you go.

Some treatments have little to no downtime, while others need a few days of recovery. You'll be told what to expect for your specific treatment, along with written aftercare.

Protocols and device settings are planned around your individual skin type and tone. Raise any history of pigmentation, keloids or sensitivity at your consultation so it can be factored in.

Some treatments show a difference straight away, others build over a course of sessions or several weeks. Your clinician will set a realistic timeline for your treatment.

Follow the aftercare instructions you're given: keep the area clean, use the recommended products, wear SPF daily and avoid sun, heat, saunas and actives unless told otherwise.

Contact the clinic as soon as possible — don't wait for your next appointment. The sooner we see you, the easier it is to help.

It depends on the treatment. Your aftercare notes will say exactly when you can restart makeup, exercise, swimming and active skincare.

Pricing depends on the concern, the area treated and the number of sessions required. You'll receive a clear quote at your consultation before you decide anything — there's no obligation to proceed.

Yes, courses and memberships are available for selected treatments. Speak to the team at your consultation and we'll match a plan to the results you're after.

Our team will share the accepted payment methods for your clinic when your appointment is confirmed.

Follow any instructions sent to you — for example avoiding sun exposure, retinoids or hair removal in the treatment area. If you're unsure, call us before you change anything.